Recommended Resolution

Doherty recommends you upgrade your browser to the latest version, which will support TLS 1.2.

internet explorer icon Google Chrome Icon Mozilla Firefox Icon Safari Icon

Alternate Resolution

Some browsers may support updated security, but require you to turn it on.  Instructions for how to update your browser are below.  If you can't perform one or more of these steps because you do not have Adminstrative Access to your computer, please contact your I.T. team for assistance. 


How to update Microsoft Internet Explorer:

  1. Open Internet Explorer
  2. Locate the menu bar at the top window, click Tools > Internet Options > Advanced.
  3. Scroll down to Security section and select Use TLS 1.2

Screenshot from Internet Explorer


How to update Google Chrome:

  1. Open Google Chrome
  2. Click Alt F or the dotted vertical line in the top right and select Settings
  3. Scroll down and select Show advanced settings or select Advanced from the left hand menu.
  4. Scroll down to the Network or System section and click on Change proxy settings or Open proxy settings
  5. Select the Advanced tab
  6. Scroll down to Security category, and select Use TLS 1.2

Screenshot from Google Chrome

Chrome version 29 or higher automatically supports TLS 1.2 and no action is needed.  If you are not using Chrome version 29 or higher, please upgrade your browser. 


How to update Mozilla Firefox:

  1. Open Firefox
  2. In the address bar, type about:config and press Enter
  3. In the Search field, enter tls. Find and double-click the entry for security.tls.version.min
  4. Set the integer value to 2 to force protocol of TLS 1.2

Screenshot from Mozilla Firefox


How to update Apple Safari:

Safari version 7 or higher already supports TLS 1.2 and no action is needed.  If you are not using Safari version 7, please upgrade